Talking around the water cooler can yield some very interesting ideas. It requires a sharp attention to detail during the conversation. Many times off the cuff complaints ID a place that can be improved. Bounce the observation back to the other person. Much of the time they don’t realize the importance of the item. It takes a careful talker to open them up to the insight they have.

Then start bouncing the idea back and forth. If the concept was vague ( they usually start out that way) refine it right now! This concept may not come back again so you must grab it now. Note it down and send them an Email on the subject. Let the pot simmer for a week or so and revisit it.  Does it still have interest? Branch it out.

Many talk but few listen effectively.